Connect to our 24/7 real-time, online question service.
This service is staffed by UW Librarians but at peak service times or off-hours you may be chatting with a librarian from another academic library.
If you have technical problems with chat, contact us using the email question/comment form.
We welcome your comments, suggestions, corrections, and compliments about the Campus Library. Let us know how we’re doing with our anonymous feedback form.*
For immediate assistance, visit or call the Information Desk (425-352-5340) or visit Library Administration (3rd floor) in LB1-310.
*Submissions to the Library’s anonymous feedback form are reviewed by the Director, the Head of Public Services, Head of Collections & Course Support Services, and the Budget & Operations Administrator. Comments are forwarded to other library and campus staff if the content is relevant to their work.
In-person research help is available during the week through our On Call Librarian service. Please ask for a librarian at the public services desk on the first floor of the library.
Monday - Thursday: 8am - 6pm
Friday: 9am - 5pm
24/7 research help is available online through our chat service: Chat with a Librarian online.
Visit the Online Learning Support guide for library resources and services that are available online.