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Need help with research or other assistance?

Chat With a Librarian

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Connect to our 24/7 real-time, online question service.
This service is staffed by UW Librarians but at peak service times or off-hours you may be chatting with a librarian from another academic library.

If you have technical problems with chat, contact us using the email question/comment form.


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We welcome your comments, suggestions, corrections, and compliments about the Campus Library. Let us know how we’re doing with our anonymous feedback form.*

For immediate assistance, visit or call the Information Desk (425-352-5340) or visit Library Administration (3rd floor) in LB1-310.

*Submissions to the Library’s anonymous feedback form are reviewed by the Director, the Head of Public Services, Head of Collections & Course Support Services, and the Budget & Operations Administrator. Comments are forwarded to other library and campus staff if the content is relevant to their work. 


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General Info / Circulation: 425-352-5340 (Voice and Relay)
Reference Librarian: 425-352-3146
How to call us toll-free
Building and Reference Service Hours

In Person

Icon of two Heads In-person research help is available during the week through our On Call Librarian service.  Please ask for a librarian at the public services desk on the first floor of the library.

On Call Librarian hours

Monday - Thursday: 8am - 6pm
Friday: 9am - 5pm

24/7 research help is available online through our chat service: Chat with a Librarian online.

Visit the Online Learning Support guide for library resources and services that are available online.

By Appointment

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Subject Librarians may be available by appointment for individual or group consultations.

Appointments with some Librarians may be scheduled online.


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UWB/CC Campus Library
18225 Campus Way NE
Bothell, WA 98011