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COVID-19 Updates

Contact-Free "Curbside" Pickup Service

You can now request and pick up library items. This page includes instructions for requesting items and for picking up items once you have been notified that they are ready for pickup. 

Our pickup location is found directly outside our library entrance. 

Library buildings are still closed until further notice.

Requesting Items

1. Search and Find

UW Libraries Search can be used to request materials from the UWB/CC Campus Library as well as other UW Libraries. 

You must log in via the green button before making a request for pickup.

screenshot of library catalog login button that reads "Current UW students, faculty, and staff login for all services"

2. Make Your Request

If an item can be requested, you will see a "request" button in the record for the item.  Click on the "Request UW item" button: 

Screenshot of Request UW Item button in library catalog


Then select "UW Bothell/CC Library" as your pickup/delivery location: 

screenshot of pickup/delivery location option in library catalog

Delivery to campus mailboxes is not available at this time.

3. Wait

It may take a week or more to prepare your item for pickup, depending on its location, destination, and staff availability.  Thank you for your patience. 

4. Get Notice and Instructions

You will receive an email when your materials are on our hold shelf and ready for pickup.  These items can then be picked up at the Campus Library using the contact-free curbside pickup instructions below.

Requested materials will be on the hold shelves and available for pickup for 14 days. 

To check the status of your holds at any time, log in to your Library Account.  

Pickup Hours and Instructions

Contact-free curbside pickup is available outside of the Campus Library's front doors during the following days and times:

Fall Quarter Curbside Pickup Hours: 

Mondays: 3pm - 6pm
Thursdays: 12pm - 3pm

Curbside Instructions

Once you have received email notification that your requested material is ready for pickup, follow these instructions:

  • Find the rolling cart, designated barrier, and sign with instructions that mark the pickup location outside the library's front doors.
  • Wear a mask or other face covering.
  • Stand behind the designated barrier.
  • If there are others waiting in line, leave 6 feet of distance between yourself and others.
  • Call the library at 425-352-5340 to notify us that you have arrived.  If you do not have a phone, use the doorbell attached to the sign.
  • Be prepared to verify your identification over the phone by providing your name, school ID number or barcode number, and a piece of contact information (e.g. phone number).  This is how staff will check materials out to you.
  • Remain behind the designated marker and wait for your item(s) to be delivered to the cart.
  • After the staff member has delivered your items to the cart and returned to the building, you may approach the rolling cart and pick up your items.   

In order to prioritize health and safety, we ask that no face-to-face conversations be had with staff.  If you have questions after you pick up your items, please call us at 425-352-5340 or Chat with a Librarian.

In the Event of Inclement Weather

Our pickup instruction might change due to high winds, snow, or rain.

Please call the Campus Library during curbside pickup hours (425-352-5340) if the rolling cart, sign, and barrier are not on the promenade.


There are 15 and 30 minute parking spaces on Campus Way NE.  Free parking is often available on Beardslee Boulevard, which is just a short walk from campus and the library.  

More parking information about getting to campus and the library can be found on our Maps, Directions, and Bus Info webpage. 

Campus Map

Safety Measures

For your safety and ours, pickup services are contact-free. Other safety measures we are taking include: 

  • Library staff will wear face coverings, and the UW Face Covering policy requires you to do so, too.
  • Library staff will frequently wash their hands.
  • All materials processing areas will be regularly disinfected.
  • All library materials will be quarantined before being distributed to library users.
  • All library staff handling and distributing materials will have completed safe work practice training and completed daily attestations indicating they are not currently experiencing symptoms of Covid-19. 

See Also

More information about contact-free pickup on the Seattle and Tacoma UW campuses can be found on the UW Seattle Library website and the UW Tacoma Library website.

Contact Us

For more information or if you have questions, please contact us:

or Chat with a Librarian