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COVID-19 Updates

Contact-Free Pickup Service

You can now request and pick up library items. This page includes:

Our pickup location is found directly outside our library entrance. 

Library buildings remain closed until further notice.

Requesting Items

1. Request your items

Visit our borrowing services webpage for instructions on how to request items

2. Wait

It may take a week or more to prepare your item for pickup, depending on its location, destination, and staff availability.  Thank you for your patience. 

3. Get Notice and Instructions

You will receive an email when your materials are on our hold shelf and ready for pickup.  These items can then be picked up at the Campus Library using the contact-free pickup instructions below.

Requested materials will be on the hold shelves and available for pickup for 14 days. 

To check the status of your holds at any time, log in to your Library Account.  

Pickup Instructions

Once you have received email notification that your requested material is ready for pickup, follow these instructions:

  • If you are arriving on Monday or Thursday, no appointment is required.
  • If you are arriving on Tuesday or Wednesday, an appointment is required. Appointments are available between 12pm and 6pm on Tuesdays and Wednesdays.  To make an appointment, visit our UW Bothell & Cascadia Campus Library Contact-Free Pickup Appointment page.  
    • Our electronic appointment system requires appointments to be made 2 hours in advance.  For extenuating circumstances, contact botcirc@uw.edu.  

PLEASE NOTE: Loan limits have not changed and borrowers will need to return items as necessary to maintain their limits. Choose your account type from our Accounts and Privileges webpage to determine your loan limit:   Visit your library account to determine how many items you currently have checked out.

Upon arrival on campus: 

  • Find the rolling cart, designated barrier, and sign with instructions that mark the pickup location outside the library's front doors.
  • Wear a mask or other face covering.
  • Stand behind the designated barrier.
  • If there are others waiting in line, leave 6 feet of distance between yourself and others.
  • Call the library at 425-352-5340 to notify us that you have arrived.  If you do not have a phone, use the doorbell attached to the sign.  
    • Staff will only answer this phone line during Monday and Thursday pick up hours, and during times when appointments have been made.  
    • You may be placed on hold or directed to voicemail if staff are on another call.
  • Be prepared to verify your identification over the phone by providing your name, school ID number or barcode number, and a piece of contact information (e.g. phone number).  This is how staff will check materials out to you.
  • Remain behind the designated marker and wait for your items to be delivered to the cart.
  • After the staff member has delivered your items to the cart and returned to the building, you may approach the rolling cart and pick up your items.  

You can check your due dates through Your Library Account.

In order to prioritize health and safety, we ask that no face-to-face conversations be had with staff.  If you have questions after you pick up your items, please call us at 425-352-5340 or Chat with a Librarian.

In the Event of Inclement Weather

Our pickup instruction might change due to high winds, snow, or rain.

Please call the Campus Library during pickup hours (425-352-5340) if the rolling cart, sign, and barrier are not on the promenade.

Contact-Free Pickup Hours and Location

Pickup Location, Maps, and Parking

Outside of the Campus Library’s front doors.

Directions to Campus (Google map)
Campus Map

There are 15 minute and 30 minute parking spaces available on Campus Way NE. Free parking is often available on Beardslee Boulevard, which is just a short walk from campus and the library.  

More information about getting to campus and the library can be found on our Maps, Directions, and Bus Info webpage.  

Spring Quarter Contact-Free Pickup Hours: 

March 29  - June 11, 2021

Mondays (excluding 5/31/21):
10am-12pm (no appointments required)
3pm - 6pm (no appointments required)

Tuesdays & Wednesdays:
12pm - 6pm APPOINTMENTS REQUIRED, See instructions.

Thursdays:
12pm - 3pm (no appointments required)

Holidays: No pickup services:

Memorial Day: Monday, May 31st, 2021

Safety Measures

For your safety and ours, pickup services are contact-free. Other safety measures we are taking include: 

  • Library staff will wear face coverings, and the UW Face Covering policy requires you to do so, too.
  • Library staff will frequently wash their hands.
  • All materials processing areas will be regularly disinfected.
  • All library materials will be quarantined before being distributed to library users.
  • All library staff handling and distributing materials will have completed safe work practice training and completed daily attestations indicating they are not currently experiencing symptoms of Covid-19. 

See Also

More information about contact-free pickup on the Seattle and Tacoma UW campuses can be found on the UW Seattle Library website and the UW Tacoma Library website.

Contact Us

For more information or if you have questions, please contact us:

Email: botcirc@uw.edu
or Chat with a Librarian